University Information Technology Services (University ITS)
Student Employment at University ITS

Computer Operations

CC114 Computer Operations Trainee
Receives paper shipments, stocks computer room supplies, learns basic printer operations, delivers output to distribution bins.

CC214 Computer Operations Specialist
All of the above duties. Advanced printer skills (cleaning, job setup, form changes), assisting users at window, console commands for print and job release.

CC314 Computer Operations Technician
All of the above duties, basic operation skills for monitoring system, answering the telephone, basic troubleshooting of user questions.

Data Communications

CC113 Computer Trainee
Duties include connecting devices (PCs, printers, concentrators, etc.) to the campus network. Usually this would just include the physical connection.

CC213 Computer Specialist
Same duties as above with more knowledge and experience.

CC313 Computer Technician
All of the above duties with more extensive experience.

Help Desk

CC111 Clerical/Administrative Trainee
Light office duties (answering telephones, filing, errands, data entry).

CC213 Computer Specialist
Provide Walk-in/Telephone Consulting on the basics of Macintosh, DOS/Windows/Windows95, IBM Mainframe, and UNIX, with an emphasis on PPP, POP, E-Mail, and Dial-in-services.

CC313 Computer Technician
All of the above duties with more knowledge and experience, as well as special project assignments which may include PC configuration and assisting customers to prepare output service.

Computer Consulting & Support Services

CC213 Computer Specialist
Handle, with supervision, routine installation and trouble shooting for desktops and networks.

CC219 - Microcomputer Lab Consultant II
Monitor lab and answer routine questions on related Macintosh, PC, mainframe, and/or UNIX software. Software includes statistical packages, electronic mail, web resources, and more. Basic mainframe consultations may also be involved.

CC319 - Microcomputer Lab Consultant III
Same as CC219 with ability to answer more complex questions pertaining to PC, Macintosh or Multimedia software and hardware.

CC419 - Microcomputer Lab Consultant IV
Larger skill set required than CC319. Must be able to work independently and answer more complex questions. May get involved in supporting the operating system, and installing software, hardware, and networks.

Business Office

CC111 Clerical/Administrative Trainee
Taking telephone calls, sinding messages via E-Mail, filing, scheduling conference rooms, photocopying, running errands, learning different types of data entry, reception duties.

CC211 Clerical Specialist
Same duties as CC111 above with more experience and more advanced data entry duties.

CC212 Administrative Specialist
Same duties as CC111 above with more experience and more advanced data entry duties.

CC311 Clerical Technician
Same as CC211 with more extensive experience.

CC312 Administrative Technician
Same as CC213 with more extensive experience.

Production Control

CC272 Student Driver (deliveries)
The applicant must be able to lift heavy objects, load and unload a van, follow a delivery schedule and perform general clerical work such as photocoying and filing. Also, they must have a valid Connecticut driver's license.

Voice Communications

CC212 Administrative Specialist
Responsible for answering the telephone and helping students who have problems with their telephone bills, would like to sign up for service, would like to upgrade their service or move to another room. There is also participation from the students in developing marketing materials and other support materials for attracting students to use our services.

Student Labor

Open to all UCONN students, the Student Labor Program offers part-time jobs at Storrs and the regional campuses.

Work Study

A federally funded aid work program for students with demonstrated financial need as determined by the Student Financial Aid Office. Unlike other forms of financial aid, a Federal Work Study award is not applied to a student's fee bill. The student must secure a job and will be paid bi-weekly for the hours worked.

Pay Rates

Students are paid based on an established pay scale. The rate of pay for a position is based on the skills and level of experience required for a position. For higher level positions, students must be able to document related work experience.
  • Class 1 - No skill or prior experience required. ($6.15 - $6.35)
  • Class 2 - Reasonable degree of skill, prior experience, and responsibility. ($6.55 - $7.95)
  • Class 3 - Requires high degree of skill, extensive amount of responsibility with limited supervision. To qualify, must have four employment periods of related experience. ($8.00 - $9.80)


Where To Apply

If you are interested, you can pick up, fill out, and drop off an application at the Help Desk, M001. You may also apply on-line Student Employment Application Form.

Someone will review your application and may call you for an interview.

University ITS employment provides a valuable learning experience. Many of our students have gone on to great jobs in computer-related fields.

Page last updated on
12/21/2000.
Mail comments to:
kathie.sorrentino@uconn.edu